Kb 44 Privacy Policy — Our Commitment to Protecting Your Data
Please read our Privacy Policy carefully before using the kb 44 platform. It explains how we collect, use, store, and protect your personal information.
What Information We Collect
When you register on the kb 44 platform, we collect your name, email address, mobile number, date of birth, and residential address as proof of Bangladesh residency. This information is essential for account verification and identity confirmation. We may also request your National ID or other government-issued documents to verify that you meet the minimum age requirement. We only ask for information that is strictly necessary to provide our services.
Technical information about your device, browser, and operating system may be collected automatically, including your IP address, device type, screen resolution, and browser version. This data helps us improve the mobile experience and identify potential security threats. Your connection's geographic location may also be collected when accessing the platform from Bangladesh. This information is never sold to third-party advertisers.
When processing transactions in BDT (৳), we record payment-related information such as mobile banking numbers (bKash, Nagad, Rocket), bank account details, and transaction history. Full card numbers and payment PINs are never stored on our servers, and all payment processing is handled through secure third-party gateways. Financial transaction records must be retained for a prescribed period in accordance with applicable Bangladesh law.
Your activity on the platform — such as pages visited, time spent, and events you have bet on — is used to personalize your experience. This behavioral data helps us improve our service quality and detect any irregular activity. If you contact our support team via chat or email, the content of those conversations may also be retained.
How Is Your Data Used
The data we collect is primarily used to create and manage your kb 44 account. It is essential for enabling secure login, password recovery, and two-factor authentication. Verifying your identity sits at the core of our platform's security and helps protect all other users as well. Additional verification may be required when logging in from a new device.
Based on your betting activity, preferred sports, and browsing history, we show you relevant odds, events, and opportunities tailored to you. This personalized experience ensures that whether you follow cricket, football, or any other sport, the content you see reflects your interests. kb 44 applies this personalization only with your consent, and you can turn it off at any time.
Financial information is used to verify deposit and withdrawal transactions, prevent fraud, and comply with Bangladesh's financial regulations. Suspicious transactions are flagged through automated monitoring systems and reviewed manually when needed. We are legally required to retain certain financial records as mandated by regulatory authorities.
Usage data is analyzed to improve customer service, resolve technical issues, and evaluate platform performance. We may send service-related messages to your email or mobile number, but marketing communications are only sent with your explicit consent. You can opt out of marketing messages at any time.
Learn About Cookies & Tracking Technologies
Cookies are small text files stored in your browser that help the kb 44 platform remember your preferences and session information. Essential cookies are always active, as the platform cannot function without them. They handle tasks such as keeping you logged in, saving your language preference, and managing security tokens.
Performance cookies tell us which parts of the platform are used most and where improvements can be made. They do not collect personally identifiable information — only aggregated statistics. You can disable performance cookies through your browser settings, though doing so may limit certain platform features.
Local storage and session storage technologies are also used to enhance your experience — for example, temporarily saving your betting slip or preferred events list. Session storage is automatically cleared when you close your browser. We do not use any cross-site tracking cookies that monitor your activity on other websites.
You can delete existing cookies or block future ones at any time through your browser settings. Keep in mind that blocking all cookies may prevent you from staying logged in. We manage our cookie practices in line with international standards and strive to maintain full transparency for users in Bangladesh.
Data Retention & Security Measures
Kb 44 uses industry-standard encryption to keep your personal data secure. All data in transit is protected via TLS/SSL encryption, and stored data is kept encrypted at rest. Our server infrastructure undergoes regular security audits, and multiple layers of protection are in place to prevent unauthorized access.
Your data is retained only for as long as necessary to fulfill the purpose for which it was collected. Data associated with active accounts is kept until the account is closed, after which certain information may be retained for a legally prescribed period under Bangladesh law. Financial transaction records are generally kept for five to seven years.
Only staff who need access to fulfill specific responsibilities can view your information. All employees are bound by confidentiality agreements and receive regular data protection training. In the event of a data breach, we will notify affected users as quickly as possible and take all necessary steps to address it.
You also play an active role in keeping your account secure — use a strong password, never share it with anyone, and contact our support team immediately if you suspect unauthorized access. Enabling two-factor authentication significantly strengthens your account security, and we strongly recommend all users keep it active.
Limits on Data Sharing with Third Parties
Kb 44 never sells your personal data to third parties. However, operating our services may require sharing limited information with trusted partners — such as payment processors, identity verification providers, and technology infrastructure suppliers. All such partners are contractually bound to uphold our privacy standards and may only use the data for the specified purpose.
Bangladesh payment gateways, including mobile banking providers, receive only the minimum information necessary to process transactions. This data is governed by their own privacy policies, which we encourage you to review. In cases where a payment issue requires verification, additional details may be shared, though we always follow a minimum-necessary-information approach.
We are legally obligated to provide information in response to valid legal requests or court orders from law enforcement or regulatory authorities. In such cases, we share only what is legally required and, where permitted by law, will attempt to notify you in advance. All data sharing of this nature is conducted in compliance with Bangladesh's data protection regulations and applicable international standards.
In the event of a business merger, acquisition, or asset transfer, user data may be transferred to the new entity, which will be required to uphold the same level of privacy protection. Users will be notified in advance. kb 44 never shares your profile with third parties for advertising purposes.
Your Rights & Policy Updates
Every user on the kb 44 platform has specific rights over their personal data. You may request access to the information stored in your account at any time, and we aim to respond within thirty days. Errors or incomplete details can be corrected directly in your account settings, or you can submit a request to our support team.
You can request a full summary of the personal data we hold about you.
You can request corrections to any inaccurate or outdated information we hold.
You can request deletion of your account and associated data under certain conditions.
You can request that the processing of your data be temporarily suspended in certain circumstances.
If you request account deletion, we will permanently remove your remaining data once all legal retention obligations have been met. Deleted accounts cannot be recovered, so please consider this decision carefully. Accounts with an active balance or pending transactions cannot be deleted until those matters are settled.
This Privacy Policy may be updated from time to time due to legal changes, new service additions, or technical developments. For significant updates, we will notify you via your registered email or mobile number and announce the changes clearly on the platform. Continued use of the platform after any changes constitutes acceptance of the revised policy. Previous versions are archived and available upon request.
Contact us for any privacy-related questions or concerns. Our dedicated privacy team will review your matter with the utmost care and work to resolve it as quickly as possible. Reach us at support@kb44.click — we typically respond within 48 hours.